Shipping policy
🚚 Shipping Policy
At Knashí, we aim to get your order to you as quickly and smoothly as possible. Please review the details of our shipping process below:
1. Shipping Options
We offer multiple shipping methods to fit your needs, including:
Standard Shipping
Expedited Shipping
Overnight Shipping
Rates and delivery times depend on your location and the selected shipping method. All available options will be shown at checkout.
2. Order Processing
Orders are typically processed within 1–2 business days.
Orders placed on weekends or holidays will be processed the next business day.
Once shipped, you'll receive an email confirmation with tracking information.
3. International Shipping
We offer international shipping to select countries. Please note:
Customers are responsible for customs duties and local taxes
Customs delays may affect delivery timelines
Not all products may be eligible for international shipment
4. Shipping Restrictions
Some items may not be shipped to certain regions due to carrier, customs, or legal restrictions. If we are unable to fulfill part of your order due to location-based limitations, we’ll notify you as soon as possible.
5. Damaged or Lost Items
If your package arrives damaged or goes missing in transit:
Contact us at info@knashi.com within 48 hours of delivery
Include your order number and any supporting photos
We’ll work with our shipping partners to resolve the issue and either replace or refund your order as needed